Effective Date: 01 June 2025
Welcome to WicketProducts.in, the official online platform of Wicket, owned and operated by Pranav Trading Company, Jalna, Maharashtra. By accessing, browsing, registering, or purchasing from our website, you agree to be bound by the following Terms and Conditions.
Please read this document carefully before using our site.
To place an order, save your cart, or access exclusive offers, users may be required to create an account by providing a username, email, and password.
All passwords are stored securely using encryption techniques and are not visible or accessible by our staff.
Users are responsible for maintaining the confidentiality of their account credentials.
Any activity under your account is your responsibility. In case of unauthorized access, contact us immediately.
WicketProducts.in is an online platform for purchasing hygiene and cleaning products under the Wicket brand.
We strive to maintain real-time product inventory. However, we do not guarantee availability of all products at all times. If an item is out of stock after placing an order, you will be notified via email or call.
All prices are inclusive of applicable GST and taxes.
We reserve the right to change prices at any time without notice.
Payments can be made via UPI, debit/credit cards, net banking, and COD (where available).
Your payment information is secured by our payment gateway partners and is never stored on our servers.
Once an order is placed, you will receive an email confirmation with order details. Please review it carefully. For any discrepancies, contact us immediately.
Orders are usually dispatched within 1–3 business days.
Delivery timelines depend on your location and courier service availability.
Shipping charges, if applicable, are mentioned during checkout.
Due to the nature of hygiene and consumable products, we follow a strict no-return policy once the package is accepted.
If you wish to cancel an order, please do so before it is shipped.
If you no longer wish to receive the order, you may refuse delivery at the time of arrival.
Once accepted, no refunds or exchanges will be entertained unless the product is damaged or incorrect.
WicketProducts.in uses cookies to enhance your browsing experience and personalize content.
By using our website, you consent to our use of cookies to:
Save login sessions
Track order activity
Improve website functionality
Show relevant product suggestions
You may disable cookies in your browser settings, but some features of the site may not function properly without them.
We are committed to protecting your personal information.
Usernames, passwords, and personal details are stored on secure servers with encryption and access control.
We do not sell, rent, or share your information with third-party marketers.
Email addresses and phone numbers may be used to send order updates, OTPs, promotional offers, or feedback requests.
For more information, please review our Privacy Policy [link if available].
For any questions, complaints, or requests, please reach out to us:
Email: wicketproducts@gmail.com
Phone/WhatsApp: +91-9405486400
Support Hours: Monday to Saturday | 10:00 AM – 6:00 PM
These terms are governed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of Jalna, Maharashtra.
By using this website, you consent to:
Our collection and secure storage of personal information
The use of cookies for functional purposes
Our terms, conditions, and policies as stated above
WicketProducts.in reserves the right to modify or update these Terms and Conditions at any time without prior notice. Continued use of the site implies acceptance of the latest version.
